Our Policy
Privacy policy
Last updated: May 27, 2026
ALTAMET respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information submitted through our website, including our contact and request-for-quote forms.
1. Who we are
This website is operated by ALTAMET, a brand of ALBA Castings Inc., based in Ontario, Canada.
Our website address is: https://altamet.ca
2. Information we collect
When you use our website or submit a contact or request-for-quote form, we may collect the following information:
- Your name;
- Company name;
- Job title or role;
- Email address;
- Phone number;
- Message, inquiry, project description, or other information you choose to provide;
- Files you choose to upload, such as drawings, specifications, images, PDFs, STEP/STP files, or other technical documents;
- The page URL from which the form was submitted;
- Tracking parameters included in the URL, such as UTM source, UTM medium, and UTM campaign;
- IP address, browser, device, and technical information used for security, anti-spam, and fraud-prevention purposes;
- Technical data related to form submission and website security.
We collect only the information reasonably necessary to respond to your request, evaluate your inquiry, improve our website, and protect our website from spam, abuse, or unauthorized use.
3. How we use your information
We may use the information you submit for the following purposes:
- To receive, review, and respond to your inquiry or request for quote;
- To understand your company’s needs and evaluate whether ALTAMET can support your project;
- To communicate with you about your request;
- To review drawings, files, specifications, or other materials you voluntarily upload;
- To prepare, support, or evaluate a quotation or potential business opportunity;
- To coordinate technical review, manufacturing review, quality review, inspection review, logistics review, or other request-related activities;
- To maintain internal records of inquiries and communications;
- To improve our website, forms, communication process, and business development activities;
- To detect and prevent spam, abuse, automated submissions, fraud, unauthorized use, or security threats;
- To comply with legal, regulatory, administrative, accounting, tax, or business recordkeeping requirements.
We do not sell your personal information.
4. Contact and request-for-quote forms
Our website forms are intended for business inquiries, contact requests, and RFQ-related communication.
When you submit a form, the information you provide may be sent to ALTAMET’s internal mailbox and may be reviewed by authorized ALTAMET personnel.
You may also receive an automatic confirmation email acknowledging that your request has been received.
Please do not submit unnecessary personal information or highly sensitive information through the website form.
5. Uploaded Files
If you upload files through our website form, we will use those files only for purposes related to reviewing and responding to your inquiry or request.
Uploaded files may include technical documents, drawings, images, specifications, or other materials voluntarily provided by you.
Uploaded files may be reviewed by ALTAMET personnel and, where reasonably necessary to evaluate or respond to your request, may be shared with relevant third parties involved in technical review, quoting, manufacturing, inspection, logistics, quality control, or other request-related activities.
You should avoid uploading files that contain unnecessary personal information, confidential third-party information, or embedded metadata that is not relevant to your request.
Although we take reasonable steps to protect submitted files, you should not submit highly sensitive, export-controlled, classified, or legally restricted information through the website form unless appropriate arrangements have been made with ALTAMET in advance.
6. Cookies, technical data, and tracking parameters
Our website may use cookies and similar technologies that are necessary for website functionality, security, spam prevention, or website performance.
When you access our website through a link containing tracking parameters, such as UTM parameters, those parameters may be collected with your form submission. This helps us understand which page, campaign, or source generated the inquiry.
Examples of tracking information we may collect include:
- Page URL;
- UTM source;
- UTM medium;
- UTM campaign.
This information helps us understand how visitors interact with our website and which communication channels generate relevant business inquiries.
7. Google reCAPTCHA and anti-spam protection
We use Google reCAPTCHA and/or other anti-spam technologies to help protect our website forms from spam, automated submissions, fraud, and abuse.
These tools may analyze technical and behavioral signals related to your interaction with the website to assess whether a form submission is likely to come from a human user or from automated activity.
This may involve processing technical information such as IP address, browser information, device information, and interaction data for security and fraud-prevention purposes.
Use of our website forms may be subject to the privacy practices and terms of the relevant anti-spam or security service providers.
8. Who we share your information with
We may share or process your information with third parties where reasonably necessary to operate our website, deliver communications, protect the website from spam or abuse, review your inquiry, respond to your request, or evaluate a potential business opportunity.
This may include service providers, technology providers, hosting and email delivery providers, security and anti-spam tools, IT support providers, business partners, subcontractors, manufacturers, inspection providers, logistics providers, professional advisors, or other parties involved in reviewing, processing, quoting, manufacturing, inspecting, delivering, or otherwise responding to your request.
We share information only to the extent reasonably necessary for the relevant purpose.
We may also disclose information where required by law, legal process, regulatory obligation, or where necessary to protect our rights, security, property, users, or business interests.
We do not sell your personal information.
9. International processing
Some of the third parties involved in operating our website, delivering communications, protecting forms from spam, or processing business inquiries may store or process information outside Canada.
When information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed.
10. How long we retain your information
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.
Contact form submissions, RFQ information, related emails, uploaded files, and related business records may be retained for as long as needed to:
– respond to your inquiry;
– evaluate or support a business opportunity;
– maintain business and communication records;
– comply with legal, administrative, tax, accounting, or regulatory requirements;
– protect our website and business from fraud, spam, abuse, or legal claims.
When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practical.
10. How long we retain your information
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.
Contact form submissions, RFQ information, related emails, uploaded files, and related business records may be retained for as long as needed to:
– respond to your inquiry;
– evaluate or support a business opportunity;
– maintain business and communication records;
– comply with legal, administrative, tax, accounting, or regulatory requirements;
– protect our website and business from fraud, spam, abuse, or legal claims.
When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practical.
11. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include access controls, spam protection, form validation, secure email delivery tools, website security controls, and restricted administrative access.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
12. Your rights and choices
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of personal information that is no longer required.
You may also withdraw your consent to certain uses of your personal information, where applicable. Please note that withdrawing consent may limit our ability to respond to your inquiry or provide requested information.
To make a privacy-related request, contact us via contact form at website
13. Links and embedded content from other websites
Our website may include links to third-party websites or embedded content from other websites.
Third-party websites may collect data about you, use cookies, or track your interaction with their content. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.
14. Children’s privacy
Our website is intended for business and professional use. It is not intended for children, and we do not knowingly collect personal information from children through our website forms.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last updated” date.